Replayed Help Desk
  • English
Go to website
Back
Articles on:Pricing & billing
Learn about how we bill & the costs

Categories

  • Getting started
  • Pricing & billing
  • FAQ
  • Project cost breakdown & free revisions
    You can access the tools button from the home page or the manage pageSome readers
  • How our pricing works
    Our pricing is simple, no subscriptions, only pay for what you produce!   We have 2 tiers: senior and junior+ both offering flat and hourly   What is the difference? Senior editing packages provide more extensive editing services, these are great for creators who need more from their editing team, meanwhile junior+ is great for new creators who do not require editing that is too complicated.   What does junior+ mean? This package will either comprise of middle-level editors or/anSome readers
  • Setting a budget limit
    Tap on settings or from the upload page tap on “manage budget limit” Set your cap alertSome readers
  • Refund policy
    We want you to be happy with your edit, so we usually offer one of the following: Free revisions until you're satisfied A refund (in some cases)*   Refunds are only available for trial edits that are requested in advance, or at the producer’s discretion for full edits. These usually apply to videos under 10 minutes. Videos longer than 10 minutes are not eligible for refunds.Few readers
  • How to check invoices
    Click on the settings menu on the bottom left (https://storage.crisp.chat/users/helpdesk/website/-/8/b/3/9/8b39c85cfe9ea000/imagez67wbv.png =220xauto) The select the spending tab. Here you can download your invoices. You can also get more specific breakdowns by tapping on the tools icon for the associated project and selecting “Spending” (https://storage.crisp.chat/users/helpdesFew readers
  • I want to hire an editor from your roster, how much does it cost?
    Finder’s Fee for Talent Acquisition If you'd like to hire one of our editors directly, there's a finder's fee of 50% of their annual salary plus a $3,000 USD flat fee. This covers the value of the match and transition outside of our platform. Here's the legal breakdown: *In the event that the Client, at any time, directly hires, engages, or otherwise solicits the services of any editor, contractor, or employee (“Talent”) who has been introduced to the Client by or through Replayed LFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026 Replayed Help Desk