What is a hold charge?

You might see a temporary hold on your bank account. This isn’t the final payment and will be automatically released if you cancel or a delivery is not made. It’s simply a routine funds check to help protect against fraud. The actual charge will only be applied when you download your final delivery, and it may be slightly higher or lower than the temporary hold. Think of it like a "deposit".


Read more:

How to place an order for thumbnails/reformatting or video editing

How do I know the charges before placing an order?

How to check invoices

How our pricing works

Refund policy

Setting a budget limit

Updated on: 13/04/2026

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